Q: What is the DA YOUnited app?
A: The DA YOUnited app makes it easier to access your Diabetes Australia membership on the go.
You can connect with other members, join community conversations, explore events, and access your member benefits all in one place.
Q: Why should I use the app?
A: The DA YOUnited app makes it easier to access your Diabetes Australia membership on the go.
You can connect with other members, join community conversations, explore events, and access your member benefits all in one place.
Q: How do I get the app?
A: You can download DA YOUnited from the App Store (iPhone) or Google Play (Android).
Just search for DA YOUnited and install it like any other app. Click here for detailed instructions.
Q: Who can use the app?
A: The app is available to Diabetes Australia members (across all membership levels).
Q: How do I log in?
Q: I've forgotten my password. What should I do?
Q: Do I need to log in every time?
A: No. Once you’re logged in, you’ll stay signed in, so you can easily come back anytime. If you wish to log out you can do this by clicking on more – settings – Log out.
Q: Can I still use Diabetes Connect on my computer?
A: Yes. The app doesn’t replace Diabetes Connect.
You can still access it on your computer, laptop or tablet as usual, and everything stays connected.
Q: What can I do in the app?
A: You can:
- View and join community discussions
- Create your own posts and reply to others
- Explore and register for upcoming events and webinars
- Access your member benefits
- Stay up to date with news and updates
Q: Are the community conversations the same as Diabetes Connect?
A: Yes. The app is connected to Diabetes Connect, so anything you post or reply to appears in both places.
Q: How do I get started?
A: A great first step is to:
- browse your community feed
- browse your member benefits
- join a conversation that interests you
- introduce yourself if you feel comfortable
There’s no right or wrong way to take part. You can participate as much or as little as you like.
Q: How do I join an event or webinar?
A: You’ll see events listed in the app.
When you register, you’ll be directed to complete the booking and receive your joining details.
Q: Where do I find my member benefits?
A: Head to the Your Benefits section in the app to view what’s available to you.
Q: Will I receive notifications?
A: The app can send you notifications about community activity, events and updates.
You can choose how and when you receive these through your phone settings.
Q: Is the community moderated?
A: Yes. The community is moderated to help keep it a safe, respectful and supportive space for everyone.
Q: What should I do if I see something concerning?
A: You can report it through the platform by clicking Report Inappropriate or contact our team for support on 1800 177 055 or younited@diabetesaustralia.com.au.
Q: Where can I get help?
A: If you need support with your account or the app, you can contact the Diabetes Australia team on 1800 177 055 or younited@diabetesaustralia.com.au.
We’re here to help you get the most out of your membership.
1. When you include an attachment in a discussion post, the system automatically places it in the affiliated library.
2. You can also upload documents directly to a library by using the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" button on any community's library page. Library resources are not required to be associated with a discussion thread.
Q: How do I upload a file?
A: Select the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" on any community landing page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
- Choose a title for your document, and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional). Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
- Upload your file.
- Select “Next” if you want to further describe your files and/or add tags to your file. Otherwise, please click “Finish” to post your library entry
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.
Q: What are the “tags” for?
A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.